We are the North West specialists in the service, repair, supply and installation of commercial espresso coffee machines and associated equipment.
With over 15 years of experience in the industry, we provide several different levels of service for many different types of client, large or small. We work very closely as a service partner for some of the best machinery manufacturers in the world, along with some of the biggest coffee roasters and suppliers in the UK. We also have many private clients, whether they own coffee shops, hotels, restaurants, garden centres, etc. Our rates are competitive whilst still being able to provide the very best service around.
Your espresso machinery is the heartbeat of your business. If it breaks down there is nothing worse than having to turn away customers, or tell them they cannot have their coffee after a good meal. We understand how damaging this is to your business and pride ourselves on our fast response time. We also carry a huge amount of spares stock to help ensure breakdowns are dealt with on the first visit.
The main reason for our success is down to repeat business. This is only achieved by keeping client happy and having a strong bond of trust. With coffee now being such a huge industry, it has unfortunately opened a door to unscrupulous types that take advantage of businesses with dishonesty and/or shoddy workmanship. Unfortunately, this is becoming more prevalent. Our customers get only the best service, but don’t take our word for it, read what some of our customers have to say in our testimonial section below:
"I first came across Café Clinic when a colleague recommended them whilst looking to get my coffee machine serviced. Since that time they have looked after my coffee machine, my glass washer and my dishwashing machine. Through the ups and downs of the hospitality industry they have proved to be one of the most reliable companies I have come across. They are honest, punctual, thorough, easy to get hold of and easy to deal with. A great company and a top service."
- Matt Murphy, Cock o Barton, Cheshire
"It is very reassuring to know that, if and when we have a problem with our coffee machine, which gets heavy use all day, Cafe Clinic will attend promptly to sort it out – each time to date completely satisfactorily and reasonably."
- Owner, Berry’s Coffee House, Church Stretton
"Café Clinic Ltd have been looking after equipment for our clients in the North West for many years. Whether it is installation of new equipment, emergency repair, or preventative maintenance, the response is fast and the work is carried out extremely efficiently. It is very rare that a job isn’t completed on the first visit. It’s extremely important for us to have confidence in knowing that a job is going to be done right, that is why we use Café Clinic!"
- Scott Russell, Co-founder, Paddy & Scotts
"We’ve worked with Café Clinic for many years and since the beginning it has always been a very easy and stress-free partnership. They’re reliable, very competent, with extensive knowledge and varied skill set. Immensely organized, efficient and always to have the customer’s best interests at heart. Café Clinic's communication on site is tremendous, and with the wide parts collection carried it is a very rare occurrence for them to leave site without the job being completed. Through Café Clinic’s electronic system, from a business perspective you are able to receive job sheet information immediately upon completion of work, along with photos, and signatures. This is the very best service an engineering company can offer, but very rare to see as well!! We highly recommend Café Clinic’s services, and thoroughly enjoy working with them which the majority of the time is on a daily basis."
- Conti Espresso Machines
"Café Clinic Ltd have looked after the equipment at our restaurants for a number of years. Their speedy response, efficiency and high standards of service mean that we are able to rely on them and leave us reassured that our equipment will be in safe hands."
- Sara Edwards, Director & Co-Founder of Pesto Restaurants Ltd
"Café Clinic have worked with Bollin Valley for many years and we continue to use and recommend them. Their knowledge, customer focused approach and attitude will see them continue to grow and develop their business and we wish them every success. Thanks Café Clinic.
- Managing Director, Bollin Valley
"We have been using Café Clinic for our three branches for a number of years now. In an emergency, (which always happens on a busy day!!!) Café Clinic have always got to the branch quickly so that we can resume trading and fixes the problem!!! They have never not been able to sort the issue and the bill is always reasonable for a job well done. You can rely on Café Clinic to sort all your coffee machine servicing and repairs and you can be assured you are dealing with an experienced and knowledgeable engineer."
- Director, Aroma Café Bar Ltd
"Many thanks for a swift job on servicing my Jura coffee machine. I have never experienced such a customer friendly and efficient service from anyone, anywhere, ever. It's a real joy to have fresh coffee available again at the touch of a button."
- Jethro Black, Private Customer
What our customers have to say...